by Susan Drumm | Oct 9, 2017 | Hiring & Firing, Leadership Mindset, Online Resources, Performance Management
Recently one of my clients, the CEO of a very successful business, called me about coaching the newest member of his top team. Here’s what he told me: It had been impossible not to be impressed by the guy. They’d been searching for months to...
by Susan Drumm | Jun 7, 2017 | Leadership Mindset, Online Resources, Performance Management, Team Effectiveness
You know that old quote — the only sure things in life are death and taxes? It makes a sobering point, but it’s not quite right because there are a bunch of other things we’re likely to face. For the corporate leader, workplace conflict is one of those...
by Susan Drumm | May 28, 2015 | Performance Management
Even if he’s too polite to say this himself, my client John is great at what he does. He pours everything into his projects: researching every corner of the market, interviewing experts, and discovering really creative, innovative solutions to problems. So I wasn’t...
by Susan Drumm | Apr 22, 2015 | Performance Management
We can all agree there are some pretty great things that come with being The Boss – the corner office, more vacation time, having a say in the direction the company is taking. But there are drawbacks to being in a position of leadership. It’s a fact of...
by Susan Drumm | Dec 4, 2014 | Performance Management
So you’re pretty sure you’ve mastered the art of delegation (because you read this post.) You’re all ready to kick back and dig into those wonderful, exciting projects that require your secret sauce. Those edits to your presentation? Never made. Budget revisions? Two...
by Susan Drumm | Oct 27, 2014 | Performance Management
It’s happened to the best of us – even those of us with intelligent, capable, carefully chosen staff. You finally work up the courage to delegate That Big Task and then, deadline looming, you discover it’s Completed (but at a disappointing quality) Completed...