How To Control Your Emotions At Work
“Susan, do you teach people how to control their emotions at work? Because if you do, can I hire you to teach my boss?” My friend is half-joking when she asks me this. We’re on vacation, two hours into a strenuous hike, and she’s been telling me about her hotheaded...
Why Emotional Intelligence is Important in the Workplace
Quick question for you: Do you think emotional intelligence is important in the workplace? Well, that’s sort of a trick question, isn’t it? I bet you already know that emotional intelligence is one of the key ingredients in better business relationships, smoother...
3 Surprising Ways to Deal with CEO Impostor Syndrome
Is there such a thing as CEO Impostor Syndrome? When most of us hear Impostor Syndrome we picture 20-somethings who are new to their fields and feeling out of their depth. We might imagine fresh-faced new hires, struggling through client interactions and meetings,...
How to Get the Executive Presence You Want
When I say the words “executive presence” which leader comes to mind that most exemplifies this for you? Have you ever wondered how you could develop greater executive presence for yourself? If you’re nodding along, keep reading. We’re going to walk...
How to Assess Your Own Emotional Intelligence
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my EQ?” Is this the same as asking people how your pants look? Or what...
5 Outside-The-Box Ideas For Professional + Personal Development
No matter how long ago you graduated, the approach of September always has that back-to-school feel, doesn’t it? Even if it’s been decades since I bought a Trapper Keeper or sat in homeroom, this time of year still makes me excited to learn new things. You too? That’s...
DIGGING FOR DIAMONDS: WHAT ARE YOU LEAST GRATEFUL FOR?
Finding yourself in an unfamiliar place or a situation that pushes you past your comfort zone is one of the best ways to snap out of habitual ways of thinking. That’s exactly what happened to me on my summer vacation. Having set off to the base of the Grand Canyon on...
Four Steps To Take Back The Upper Hand
Everyone has at least one great victim story. Circumstances, past or present, where you’ve felt mistreated or powerless in the face of misfortune. You may have been deceived or simply let down by others. Sometimes it’s the situation itself, rather than the actions of...
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