by Susan Drumm | Dec 11, 2017 | Leadership Mindset, Online Resources, Personal Sustainability, Team Effectiveness
Troy was busy outlining the problems he faced in his new role as Head of Commercial Operations: “My best performers are jumping ship. The weaker ones are constantly off sick. And the CEO shows zero understanding of the issues plaguing the business. All he can talk...
by Susan Drumm | Nov 15, 2017 | Leadership Mindset, Online Resources, Team Effectiveness
By now you know your company needs to invest in leadership development activities. You’ve read all those articles about how leadership development contributes to employee satisfaction and retention. Your HR department has a nice budget for conferences, consultants,...
by Susan Drumm | Jun 7, 2017 | Leadership Mindset, Online Resources, Performance Management, Team Effectiveness
You know that old quote — the only sure things in life are death and taxes? It makes a sobering point, but it’s not quite right because there are a bunch of other things we’re likely to face. For the corporate leader, workplace conflict is one of those...
by Susan Drumm | Apr 18, 2017 | Leadership Mindset, Online Resources, Team Effectiveness
You’ve heard about playing to your strengths, right? It’s gained popularity in some circles over the years and the idea is to focus on developing your strengths as a leader and basically circumvent your weaknesses. After all, it’s certainly more enticing to expand...
by Susan Drumm | Nov 10, 2016 | Leadership Mindset, Online Resources
People matter. As human beings, we intrinsically know this. But strangely enough this basic principle of life is often forgotten in business. And I’m not talking about challenging work environments. I’m talking about the fundamental fact that people are the most...