How to Get Honest Feedback from Your Team
Do you think you can get your team to give you honest feedback? Like no-holds-barred honest? Many of my clients tell me they struggle to get real feedback from their direct reports and I’m not surprised. Does this story sound familiar? One of my senior clients...
How to Assess Your Own Emotional Intelligence
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my EQ?” Is this the same as asking people how your pants look? Or what...
Why You Need Cognitive Diversity On Your Team – Even If It Leads To Conflict
When you imagine an incredibly effective, successful team meeting, what does it look like? For some people, it looks like this: One person talking while everyone nods. Someone is taking notes while muttering, “Yes, I think so too!” The leader wraps the meeting by...
Warning! Are You Setting Yourself Up For Conflict?
You know that old quote — the only sure things in life are death and taxes? It makes a sobering point, but it’s not quite right because there are a bunch of other things we’re likely to face. For the corporate leader, workplace conflict is one of those...
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