Incredibly Effective Virtual Meetings: 10 Tips To Plan + Run Them
“Effective virtual meetings? Ha! If they exist, I’ve certainly never attended one.” If this was your thought process when you read the title of this blog post: I get it. With the COVID-19 crisis and its implications for remote working, it’s more important than ever...
How To Figure Out What Motivates Your Employees (It’s Not What You Think!)
Would you be offended if I said there is a good chance you don’t know what motivates your employees? It’s not personal! In fact, most leaders misjudge how to keep their employees engaged at work. It seems like many employees would be motivated by higher pay or more...
How To Control Your Emotions At Work
“Susan, do you teach people how to control their emotions at work? Because if you do, can I hire you to teach my boss?” My friend is half-joking when she asks me this. We’re on vacation, two hours into a strenuous hike, and she’s been telling me about her hotheaded...
The Enneagram Applied: Charting Your Path of Growth
“Okay, I know I’m a 3 and that’s been really helpful,” my friend says over a plate of roasted vegetables. She stabs a sweet potato with her fork and points it at me. “But then what? What do I do with that information? How does knowing my Enneagram type help ? How do I...
How to Get Honest Feedback from Your Team
Do you think you can get your team to give you honest feedback? Like no-holds-barred honest? Many of my clients tell me they struggle to get real feedback from their direct reports and I’m not surprised. Does this story sound familiar? One of my senior clients...
How to Assess Your Own Emotional Intelligence
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my EQ?” Is this the same as asking people how your pants look? Or what...
Why You Need Cognitive Diversity On Your Team – Even If It Leads To Conflict
When you imagine an incredibly effective, successful team meeting, what does it look like? For some people, it looks like this: One person talking while everyone nods. Someone is taking notes while muttering, “Yes, I think so too!” The leader wraps the meeting by...
Management Training vs. Leadership Development
What’s the difference between management training and leadership development? And why should you care? Picture this: it’s 7 pm on a Friday night after a long, stressful week. You’re looking over the budget for the next quarter and it’s pretty clear that something’s...
Download How to Free Up 8+ Hours a Week: The Ultimate Guide to Delegation and free up eight hours from your work week.