by Susan Drumm | Dec 29, 2021 | Leadership Mindset, Online Resources, Personal Sustainability, Team Effectiveness
When I say the words “executive presence” which leader comes to mind that most exemplifies this for you? Have you ever wondered how you could develop greater executive presence for yourself? If you’re nodding along, keep reading. We’re going to walk...
by Susan Drumm | Dec 18, 2021 | Leadership Mindset, Online Resources, Performance Management, Team Effectiveness
There’s a simple yet powerful tactic for driving the sort of diversity that bolsters the performance and health of your business. In a word: sponsorship. There’s a reason why we talk about diversity and inclusion strategies. Diversity is simply the way we segment our...
by Susan Drumm | Dec 6, 2021 | Leadership Mindset, Online Resources, Personal Sustainability
Quick question for you: Do you think emotional intelligence is important in the workplace? Well, that’s sort of a trick question, isn’t it? I bet you already know that emotional intelligence is one of the key ingredients in better business relationships, smoother...
by Susan Drumm | Nov 23, 2021 | Leadership Mindset, Online Resources, Performance Management, Team Effectiveness
“Effective virtual meetings? Ha! If they exist, I’ve certainly never attended one.” If this was your thought process when you read the title of this blog post: I get it. With the COVID-19 crisis and its implications for remote working, it’s more important than ever...
by Susan Drumm | Nov 3, 2021 | Leadership Mindset, Online Resources, Performance Management, Team Effectiveness
Would you be offended if I said there is a good chance you don’t know what motivates your employees? It’s not personal! In fact, most leaders misjudge how to keep their employees engaged at work. It seems like many employees would be motivated by higher pay or more...
by Susan Drumm | Oct 19, 2021 | Leadership Mindset, Online Resources, Personal Sustainability, Team Effectiveness
“Susan, do you teach people how to control their emotions at work? Because if you do, can I hire you to teach my boss?” My friend is half-joking when she asks me this. We’re on vacation, two hours into a strenuous hike, and she’s been telling me about her hotheaded...
by Susan Drumm | Oct 5, 2021 | Leadership Mindset, Online Resources, Performance Management, Personal Sustainability, Team Effectiveness
“Okay, I know I’m a 3 and that’s been really helpful,” my friend says over a plate of roasted vegetables. She stabs a sweet potato with her fork and points it at me. “But then what? What do I do with that information? How does knowing my Enneagram type help ? How do I...
by Susan Drumm | Sep 22, 2021 | Leadership Mindset, Online Resources, Performance Management, Team Effectiveness
Do you think you can get your team to give you honest feedback? Like no-holds-barred honest? Many of my clients tell me they struggle to get real feedback from their direct reports and I’m not surprised. Does this story sound familiar? One of my senior clients...
by Susan Drumm | Sep 3, 2021 | Leadership Mindset, Online Resources, Performance Management, Personal Sustainability
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my EQ?” Is this the same as asking people how your pants look? Or what...