The Importance of Sponsoring Women in the Workplace
There’s a simple yet powerful tactic for driving the sort of diversity that bolsters the performance and health of your business. In a word: sponsorship. There’s a reason why we talk about diversity and inclusion strategies. Diversity is simply the way we segment our...
Why Emotional Intelligence is Important in the Workplace
Quick question for you: Do you think emotional intelligence is important in the workplace? Well, that’s sort of a trick question, isn’t it? I bet you already know that emotional intelligence is one of the key ingredients in better business relationships, smoother...
How To Figure Out What Motivates Your Employees (It’s Not What You Think!)
Would you be offended if I said there is a good chance you don’t know what motivates your employees? It’s not personal! In fact, most leaders misjudge how to keep their employees engaged at work. It seems like many employees would be motivated by higher pay or more...
How To Control Your Emotions At Work
“Susan, do you teach people how to control their emotions at work? Because if you do, can I hire you to teach my boss?” My friend is half-joking when she asks me this. We’re on vacation, two hours into a strenuous hike, and she’s been telling me about her hotheaded...
How to Get Honest Feedback from Your Team
Do you think you can get your team to give you honest feedback? Like no-holds-barred honest? Many of my clients tell me they struggle to get real feedback from their direct reports and I’m not surprised. Does this story sound familiar? One of my senior clients...
How to Assess Your Own Emotional Intelligence
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my EQ?” Is this the same as asking people how your pants look? Or what...
Why You Need Cognitive Diversity On Your Team – Even If It Leads To Conflict
When you imagine an incredibly effective, successful team meeting, what does it look like? For some people, it looks like this: One person talking while everyone nods. Someone is taking notes while muttering, “Yes, I think so too!” The leader wraps the meeting by...
Management Training vs. Leadership Development
What’s the difference between management training and leadership development? And why should you care? Picture this: it’s 7 pm on a Friday night after a long, stressful week. You’re looking over the budget for the next quarter and it’s pretty clear that something’s...
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