AI Susan Terms of Use

 

Effective Date: September 30, 2025

These Terms of Use (“Terms”) govern your use of Meritage Leadership’s AI-powered leadership development and coaching platform (“AI Susan”).

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING AI SUSAN. By clicking “I Agree” or otherwise accessing or using AI Susan, you confirm that you have read, understood, and accepted these Terms. If you do not agree to these Terms, you may not access or use AI Susan.

Meritage Leadership reserves the right to modify, amend, or update these Terms at any time and in Meritage Leadership’s sole discretion. Any such modifications shall become effective upon notice to you, which may be provided via electronic communication or other reasonable means.

 

1. Usage restrictions.

Your login credentials are for your individual use only and may not be shared. Furthermore, you may not, and you agree not to permit others to:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover or obtain the source code, object code, or underlying structure, ideas, or algorithms of AI Susan.
  • Copy, modify, translate, or create derivative works based on AI Susan, unless expressly approved in writing by Meritage Leadership.
  • Use AI Susan for timesharing, service bureau purposes, or any purpose other than your own internal use for your own internal benefit.
  • Remove any product identification, proprietary, copyright, or other notices from AI Susan.
  • Use AI Susan or any output from AI Susan to develop or train a language model, machine learning model, or related products or services, or engage in model extraction or stealing attacks.
  • Intentionally or knowingly use AI Susan or its output to generate or develop infringing or illegal content.
  • Use AI Susan in any way that infringes, misappropriates, or otherwise violates any intellectual property rights or other rights of any person, or that violates any applicable laws or regulations, including U.S. and international privacy laws.

 

2. Scope of Authorization.

You are authorized to use AI Susan solely as an employee and authorized user of the organization that has contracted with Meritage Leadership for use of AI Susan. You may only use AI Susan in accordance with the terms of the agreement between Meritage Leadership and your employer. Your access to AI Susan does not grant you any ownership or independent rights in the software, its content, or its output. All rights are reserved by Meritage Leadership and governed by the agreement with your employer.

 

3. Data Use and Privacy.

Any data you input into AI Susan may be processed and stored in accordance with the terms of the agreement with your employer. You must not input any personal, confidential, or sensitive data unless expressly permitted by your organization. Your use of AI Susan may be monitored, logged, or audited by your organization or Meritage Leadership to ensure compliance with applicable terms and policies. If you become aware of any unauthorized use, including any use that may infringe upon the rights of others, you must promptly notify Meritage Leadership and cooperate in efforts to prevent or stop such use.

 

4. Intellectual Property.

All content, training data, and proprietary materials used in AI Susan are owned exclusively by Meritage Leadership. AI-generated outputs are licensed—not sold—for your organization’s internal business use only. You may not reproduce, share, or publish outputs externally without prior written consent, nor use them to develop or train competing systems. You are prohibited from accessing or attempting to replicate the underlying models, prompts, or logic. No ownership rights in AI Susan or its outputs are transferred to you. Your organization is responsible for user interactions, and Meritage Leadership is not liable for misuse, prompt injection, or manipulation resulting in unintended or offensive outputs.

 

5. Warranty Disclaimer.

AI Susan and its outputs are provided “as is” and “with all faults.” Meritage Leadership makes no warranties, express or implied, regarding the accuracy, reliability, fitness for a particular purpose, or non-infringement of any AI-generated content. Meritage Leadership does not guarantee that AI Susan will meet your or your organization’s needs, operate without errors or interruptions, or remain functionally consistent over time. You are solely responsible for reviewing and validating any AI-generated content before using or relying on it. To the fullest extent permitted by law, all warranties are disclaimed.

 

6. Consequences of Violations.

Violating these terms may result in your immediate suspension or termination of your access to AI Susan without notice, legal action, and/or other remedies available to Meritage Leadership under applicable law or contract. Furthermore, Meritage Leadership may report violations to your employer or organization for further disciplinary action.