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Why Emotional Intelligence is Important in the Workplace
Quick question for you: Do you think emotional intelligence is important in the workplace? Well, that’s sort of a trick question, isn’t it? I bet you already know that emotional intelligence is one of the key ingredients in better business relationships, smoother...
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The Importance of Sponsoring Women in the Workplace
There’s a simple yet powerful tactic for driving the sort of diversity that bolsters the performance and health of your business. In a word: sponsorship. There’s a reason why we talk about diversity and inclusion strategies. Diversity is simply the way we segment our...
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3 Surprising Ways to Deal with CEO Impostor Syndrome
Is there such a thing as CEO Impostor Syndrome? When most of us hear Impostor Syndrome we picture 20-somethings who are new to their fields and feeling out of their depth. We might imagine fresh-faced new hires, struggling through client interactions and meetings,...
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How to Get the Executive Presence You Want
When I say the words "executive presence" which leader comes to mind that most exemplifies this for you? Have you ever wondered how you could develop greater executive presence for yourself? If you’re nodding along, keep reading. We’re going to walk you through...
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How to Assess Your Own Emotional Intelligence
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my EQ?” Is this the same as asking people how your pants look? Or what...
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5 Outside-The-Box Ideas For Professional + Personal Development
No matter how long ago you graduated, the approach of September always has that back-to-school feel, doesn’t it? Even if it’s been decades since I bought a Trapper Keeper or sat in homeroom, this time of year still makes me excited to learn new things. You too? That’s...
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DIGGING FOR DIAMONDS: WHAT ARE YOU LEAST GRATEFUL FOR?
Finding yourself in an unfamiliar place or a situation that pushes you past your comfort zone is one of the best ways to snap out of habitual ways of thinking. That’s exactly what happened to me on my summer vacation. Having set off to the base of the Grand Canyon on...
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Even If It’s Uncomfortable, You Need To Talk About Diversity
While study after study demonstrates diversity drives major business benefits, the truth is most of us would rather not talk about the issues that force us to have diversity strategies in the first place. Or at least not talk directly with those we want to influence....
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Dealing with People Who Won’t Get to the Point
How often do you find yourself interrupting someone? Wishing they’d get to the point? Willing them to just stop talking! I get it. Really, I do. Time is short. Sometimes it’s hard not to finish people’s sentences to move things along. I empathized completely when a...
read moreGet a taste of what effective leadership can do
Download the Ultimate Guide to Delegation and free up eight hours from your work week.