Employee Engagement and Motivation: How to Find What Really Drives Your Team
Would you be offended if I said there is a good chance you don’t know what motivates your employees? It’s not personal! In fact, most leaders misjudge how to keep their employees engaged at work. It...
How Emotionally Intelligent Leaders Handle Their Emotions at Work
“Susan, do you teach people how to manage their emotions at work? Because if you do, can I hire you to teach my boss?” My friend is half-joking when she asks me this. We’re on vacation, two hours...
Transform Your Leadership Style with the Enneagram for Business
“Okay, I know I’m a 3 and that’s been really helpful,” my friend says over a plate of roasted vegetables. She stabs a sweet potato with her fork and points it at me. “But then what? What do I do...
How to Get Honest Employee Feedback from Your Team
Do you think you can get your team to give you honest feedback? Like no-holds-barred honest? Many of my clients tell me they struggle to get real feedback from their direct reports and I’m not...
How to Assess Your Own Emotional Intelligence in the Workplace
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my...
Why You Need Cognitive Diversity On Your Team – Even If It Leads To Workplace Conflict
When you imagine an incredibly effective, successful team meeting, what does it look like? For some people, it looks like this: One person talking while everyone nods. Someone is taking notes while...
Management Training vs. Leadership Development Programs
What’s the difference between management training and leadership development programs? And why should you care? Picture this: it’s 7 pm on a Friday night after a long, stressful week. You’re looking...
How To Manage A Remote Team + Keep Everyone Happy
“I have no idea how to keep my remote team connected and motivated consistently. Zero,” my client sighs over her coffee. We’re sitting in the corner booth of a cozy coffee shop in San Francisco on a...
6 Unexpected Productivity Tips for Leaders + CEOs
Are productivity tips for leaders different than productivity tips for everybody else? Most of us struggle with the same productivity pitfalls, regardless of job title. We all wish there were more...
Get a taste of what effective leadership can do
Download How to Free Up 8+ Hours a Week: The Ultimate Guide to Delegation and free up eight hours from your work week.