How to Assess Your Own Emotional Intelligence
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my EQ?” Is this the same as asking people how your pants look? Or what...
5 Outside-The-Box Ideas For Professional + Personal Development
No matter how long ago you graduated, the approach of September always has that back-to-school feel, doesn’t it? Even if it’s been decades since I bought a Trapper Keeper or sat in homeroom, this time of year still makes me excited to learn new things. You too? That’s...
DIGGING FOR DIAMONDS: WHAT ARE YOU LEAST GRATEFUL FOR?
Finding yourself in an unfamiliar place or a situation that pushes you past your comfort zone is one of the best ways to snap out of habitual ways of thinking. That’s exactly what happened to me on my summer vacation. Having set off to the base of the Grand Canyon on...
Even If It’s Uncomfortable, You Need To Talk About Diversity
While study after study demonstrates diversity drives major business benefits, the truth is most of us would rather not talk about the issues that force us to have diversity strategies in the first place. Or at least not talk directly with those we want to influence....
Dealing with People Who Won’t Get to the Point
How often do you find yourself interrupting someone? Wishing they’d get to the point? Willing them to just stop talking! I get it. Really, I do. Time is short. Sometimes it’s hard not to finish people’s sentences to move things along. I empathized completely when a...
Four Steps To Take Back The Upper Hand
Everyone has at least one great victim story. Circumstances, past or present, where you’ve felt mistreated or powerless in the face of misfortune. You may have been deceived or simply let down by others. Sometimes it’s the situation itself, rather than the actions of...
Three Payoffs to Holding a Victim Mindset
Troy was busy outlining the problems he faced in his new role as Head of Commercial Operations: “My best performers are jumping ship. The weaker ones are constantly off sick. And the CEO shows zero understanding of the issues plaguing the business. All he can talk...
5 Mistakes Companies Make With Leadership Development Activities
By now you know your company needs to invest in leadership development activities. You’ve read all those articles about how leadership development contributes to employee satisfaction and retention. Your HR department has a nice budget for conferences, consultants,...
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