There’s a simple yet powerful tactic for driving the sort of diversity that bolsters the performance and health of your business. In a word: sponsorship. There’s a reason why we talk about diversity...
Quick question for you: Do you think emotional intelligence is important in the workplace? Well, that’s sort of a trick question, isn’t it? I bet you already know that emotional intelligence is one...
“Effective virtual meetings? Ha! If they exist, I’ve certainly never attended one.” If this was your thought process when you read the title of this blog post: I get it. With the COVID-19 crisis and...
Would you be offended if I said there is a good chance you don’t know what motivates your employees? It’s not personal! In fact, most leaders misjudge how to keep their employees engaged at work. It...
“Susan, do you teach people how to control their emotions at work? Because if you do, can I hire you to teach my boss?” My friend is half-joking when she asks me this. We’re on vacation, two hours...
“Okay, I know I’m a 3 and that’s been really helpful,” my friend says over a plate of roasted vegetables. She stabs a sweet potato with her fork and points it at me. “But then what? What do I do...
Do you think you can get your team to give you honest feedback? Like no-holds-barred honest? Many of my clients tell me they struggle to get real feedback from their direct reports and I’m not...
First of all, I know what you’re thinking. “Susan, is it even possible to assess your own emotional intelligence? How am I going to convince my friends and coworkers to be really honest about my...
When you imagine an incredibly effective, successful team meeting, what does it look like? For some people, it looks like this: One person talking while everyone nods. Someone is taking notes while...
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