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How Emotionally Intelligent Leaders Handle Their Emotions at Work

by Gershon Guinanas | May 16, 2025 | 0 comments

“Susan, do you teach people how to control their emotions at work? Because if you do, can I hire you to teach my boss?” My friend is half-joking when she asks me this. We’re on vacation, two hours into a strenuous hike, and she’s been telling me about her hotheaded boss for the last mile. We keep hiking up the mountain, ducking under branches and scrambling over boulders, and she recounts all the times her boss has lost his cool. The time he pushed a chair to the floor. His go-to sarcasm. The specific vein in his neck that starts throbbing when he’s about to yell. Unsurprisingly, his lack of emotional control is chipping away at company morale. Employee turnover rate is increasing. People are afraid to tell him “no” and bad ideas are being executed because no one wants to get yelled at. I wish I could say this was the first time I’ve heard stories like these. It’s not. But when I tell my friend how I feel about emotions and the workplace, she’s surprised.

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